Last updated July 19, 2026
This Privacy Notice for Default ("we", "us", or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at hello@defaultgym.co.uk.
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics below in the table of contents.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? Some information may be considered "special" or "sensitive" in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
How do we keep your information safe? We have adequate organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
What are your rights? Depending on where you are located geographically, applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights? The easiest way is by contacting us at hello@defaultgym.co.uk. We will consider and act upon any request in accordance with applicable data protection laws.
Table of contents
In short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. This may include:
Sensitive information. We do not process sensitive information.
Payment data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is handled and stored by Stripe and Apple In-App purchases. You may find their privacy notices here: stripe.com/gb/privacy and apple.com/uk/legal/privacy.
Application data. If you use our application(s), we may also collect the following if you choose to provide us with access or permission:
This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
In short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes only with your prior explicit consent.
In short: We only process your personal information when we believe it is necessary and we have a valid legal basis to do so under applicable law, such as your consent, compliance with laws, fulfilling contractual obligations, protecting your rights, or fulfilling our legitimate business interests.
If you are located in the EU or UK, we may rely on:
If you are located in Canada, we may process your information with express or implied consent, which you may withdraw at any time, or in specific circumstances permitted under applicable law without consent (for example, fraud detection and prevention, or compliance with a court order).
In short: We may share information in specific situations described in this section and/or with the following categories of third parties.
We may share your data with vendors, consultants, and other third-party service providers who perform services on our behalf and require access to such information to do that work. We have contracts in place with these third parties designed to safeguard your personal information; they cannot use it beyond our instructions and do not share it with anyone besides us. Categories include:
We may also share your information for business transfers (e.g. a merger, sale of company assets, financing, or acquisition), and when we use Google Maps Platform APIs (e.g. Google Maps API, Places API) to estimate your location using GPS, Wi-Fi, and cell towers. We obtain and cache your location on your device, and you may revoke consent at any time by contacting us.
In short: We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services, including for security, preventing crashes, fixing bugs, saving preferences, and basic site functions. We also permit third parties and service providers to use online tracking technologies for analytics and advertising.
In short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice, unless otherwise required by law. When we have no ongoing legitimate business need to process your information, we will delete or anonymise it, or, where that isn't possible, securely store it and isolate it from further processing until deletion is possible.
In short: We have implemented appropriate and reasonable technical and organisational security measures designed to protect your personal information. However, no electronic transmission or storage technology can be guaranteed 100% secure, so transmission of personal information to and from our Services is at your own risk.
In short: We do not knowingly collect data from or market to children under 18 years of age (or the equivalent age specified by law in your jurisdiction). By using the Services, you represent that you are at least 18, or the equivalent age in your jurisdiction, or that you are a parent or guardian consenting to a minor dependent's use of the Services. If we learn that we have collected data from someone under 18, we will deactivate the account and delete such data. Contact us at hello@defaultgym.co.uk if you become aware of any such data.
Depending on your state of residence in the US or region (such as the EEA, UK, Switzerland, or Canada), you may have rights including the right to request access to and a copy of your personal information, request rectification or erasure, restrict processing, data portability, and object to processing that is not based on automated decision-making.
If you are located in the UK and are unhappy with how we have handled your personal information, you can complain directly to us at hello@defaultgym.co.uk. We will acknowledge your complaint within 30 days, investigate without undue delay, and keep you informed. If you are not satisfied with our response, you can refer your complaint to the Information Commissioner's Office (ICO):
If you are located in the EEA or UK, you also have the right to complain to your Member State or UK data protection authority. If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing consent, opting out of marketing, and account information. You may withdraw consent, unsubscribe from marketing communications, or review, change, or terminate your account at any time by logging into your account settings or contacting us using the details below. Upon a request to terminate your account, we will deactivate or delete your account and information from our active databases, though we may retain some information to prevent fraud, troubleshoot, assist investigations, or comply with legal requirements.
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature. As no uniform technology standard for DNT has been finalised, we do not currently respond to DNT signals or similar mechanisms.
If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have rights including the right to know whether we are processing your data, access it, correct inaccuracies, request deletion, obtain a copy, and opt out of targeted advertising, sale, or certain profiling. We have not sold or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. You may designate an authorised agent to make a request on your behalf, subject to proof of authorisation. To exercise these rights, email hello@defaultgym.co.uk.
In short: Yes, we will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by a revised "Last updated" date. If we make material changes, we may notify you by prominently posting a notice or sending you a direct notification.
If you have questions or comments about this notice, email us at hello@defaultgym.co.uk or contact us by post at:
Default
152 The Grove
London BR4 9JZ
United Kingdom
Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we collect from you, details about how we've processed it, correct inaccuracies, or delete it. You may also withdraw your consent to our processing at any time, subject to certain limitations under applicable law. To make such a request, email hello@defaultgym.co.uk.